Your Privacy Is Our Priority
Here you will find a complete description of how the information you provide on the 88eb platform is collected, where it is stored, and how it is kept secure.
88eb takes the privacy and protection of personal information of players in Bangladesh very seriously. This Privacy Policy ("Policy") will inform you about what types of information we collect, how we use it, who we share it with, and how you can control your information. Your trust is of the highest value to us, and we are committed to protecting that trust.
This policy applies to the 88eb website, mobile version, and other related digital services. If you do not agree with any part of this policy, you are requested to refrain from using our services.
What Information We Collect
We collect various types of information during registration and use of services at 88eb. This information comes primarily from two sources — what you provide directly and what our system collects automatically.
1.1 Information You Provide
- Name, mobile number, and email address
- Date of birth (for age verification — those under 21 years of age cannot use our services)
- National ID card or passport number (for identity verification)
- Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers
- Messages sent to the support team via live chat or email
- Information from responsible gaming forms or self-exclusion requests
1.2 Automatically Collected Information
- IP address and device type
- Browser type and version
- Browsing activity and page visit information on the platform
- Data collected through cookies and similar tracking technologies
- Login time, location, and frequency
- Gameplay history and betting information
Purpose of Using Information
Information collected by 88eb is used for specific and legitimate purposes. We never use your information for unnecessary or unauthorized purposes.
2.1 Service Delivery and Operations
- Account creation and management
- Processing deposits and withdrawals
- Applying bonuses and promotional offers
- Providing VIP program benefits
- Providing customer service and technical support
2.2 Security and Compliance
- Identity verification and age confirmation (21+)
- Prevention of fraud and illegal activity
- Preventing unauthorized access to accounts
- Implementing responsible gaming policies
2.3 Improvement and Personalization
- Improving platform performance and user experience
- Recommending games based on your preferences
- Sending relevant promotional messages (subject to your consent)
Data Storage and Security
88eb has adopted advanced technical measures to ensure the security of your information.
3.1 Encryption and Technical Security
SSL (Secure Socket Layer) encryption technology is used across our entire platform. This keeps all information exchanged between your browser and our servers secure. Financial information for deposits and withdrawals is processed with the highest level of security.
3.2 Access Control
Only authorized staff can access your personal information. Every access is logged and reviewed regularly. Staff operate under confidentiality agreements.
3.3 Data Retention Period
We retain your information while your account is active. Even after an account is closed, certain information may be retained for a specified period for legal and audit purposes. After that period, the information is securely deleted or anonymized.
Sharing Information with Third Parties
88eb does not sell your personal information. However, in certain circumstances it may be necessary to share information with trusted third parties.
4.1 Service Providers
We use trusted third-party services to operate our business — such as payment processors (bKash, Nagad, Rocket, Upay), game software providers, and IT service providers. These parties receive only the information necessary for their specific function and are required to comply with our privacy standards.
4.2 Legal Obligations
In cases involving court orders, legal investigations, or government directives, we may be required to provide relevant information. In such cases, we will provide only the information legally required.
4.3 Business Transfers
In the event of a business merger or acquisition, your information may be transferred. The terms of this policy will remain in effect in such cases.
Cookies and Tracking Technologies
The 88eb website uses cookies and similar technologies that help improve your browsing experience.
5.1 Types of Cookies
- Necessary cookies — essential for login sessions and security
- Functional cookies — for remembering your preferences
- Analytics cookies — for evaluating site performance
5.2 Cookie Controls
You can disable or delete cookies from your browser settings. However, disabling necessary cookies may cause some important features of the platform to not work properly.
Your Rights and Controls
You have a number of rights regarding your personal information. 88eb respects these rights.
6.1 Right to Access Information
You can request at any time to find out what information we hold about you. If you contact the support team, this information will be provided within a specified time.
6.2 Right to Correct Information
If there is any error in the information we hold about you, you can request a correction through our support team. Once identity verification is completed, the correction will be made promptly.
6.3 Right to Delete Information
In certain circumstances you can close your account and request deletion of your personal information. However, information required for legal compliance and financial transaction records will be retained for a specified period.
6.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages, inform the support team at any time or use the 'unsubscribe' option within the message. This will not affect your account activity.
Protection of Children and Minors
88eb provides services only to those aged 21 or above. We do not intentionally collect any information from minors. Age is verified at registration and additional proof may be requested in suspicious cases. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
International Transfer of Data
Our servers and service providers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place in those countries as well. Contracts with third parties include obligations to maintain these protection standards.
Policy Changes and Updates
88eb reserves the right to amend this privacy policy as needed. For significant changes, we will notify you by email or through a platform notification. Continued use of the platform after changes will be considered as your agreement to the updated policy. For this reason, it is recommended that you review the policy regularly.
Response to a Data Breach
In the event of an unexpected data breach, 88eb will act promptly. This includes:
- Determining the extent and nature of the breach
- Notifying affected users as quickly as possible
- Taking the necessary technical measures to limit damage
- Upgrading systems to prevent recurrence
If you notice any unusual activity on your account, please notify our support team immediately.
Contact and Complaints
If you have any questions, complaints, or information-related requests regarding this privacy policy, please contact our support team. We provide 24/7 assistance and are ready to resolve your issues in both Bengali and English.